Privacy Policy

Who we are

Our website address is: http://www.vunubi.com.

What personal data we collect and why we collect it

Comments

We may collect your personal data such name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We are committed to protecting the privacy of all individuals using this website. You can access most of the pages on our website without giving us your personal information. However, you may choose to provide us with your personal information on some pages through our contact forms via our website.

When you submit personal information, you consent to our use of the information as set out in these terms and conditions.

If you submit an enquiry, we shall use your personal information to administer and respond to your enquiry. Your enquiry will be responded to by the appropriate team. We shall securely store the information you supply and the response we provide. We may produce reports on the use of the contact form service to enable us to monitor and develop it. These reports will be based on anonymous data, which means that individuals will not be identified in the reports.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We may share your Data with the following groups of people for the following reasons:

Any of our group companies or affiliates – to ensure the proper administration of our website and business.

Our employees, agents and/or professional advisors – to understand how to improve your experience ;

Relevant authorities – to facilitate the detection of crime or the collection of taxes or duties; in each case, in accordance with this privacy policy.

Third party service providers who provide services to us which require the processing of personal data – to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly;

Third party payment providers who process payments made over the Website – to enable third party payment providers to process user payments and refunds;

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our contact information

[email protected]

How we protect your data

We have technical measures such as encryption; security measures such as two-factor authentication; and measures such as awareness in data protection.

What data breach procedures we have in place

If you feel there is a data breach, either potential or real, such as internal reporting systems, contact mechanisms, or bug bounties. Contact Customer Services detailing your concerns and we will investigate it.

Examples of Information Collected

You provide information to us when you:

  • search for products or services;
  • place an order through Vunubi Services;
  • download on a device, or through a service or application on a device;
  • provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when shopping or operating as a vendor with us) or Your Profile;
  • talk to or otherwise interact with us via our website;
  • upload your contacts;
  • configure your settings on, provide data access permissions for, or interact with your device;
  • provide information in your Vendor Account, Customer Account or any other account we make available that allows you to use our services.
  • offer your products or services on or through www.vunubi.co.uk;
  • communicate with us by phone, e-mail, or otherwise;
  • complete a questionnaire, a support ticket, or a contest entry form;
  • upload images, videos or other files;
  • Participate in community features, provide and rate Customer Reviews.
  • employ Product Availability Alerts, such as Available to Order Notifications.

What Choices Do I Have?

If you have any questions or objection as to how we collect and process your personal information, please contact our Customer Services.

  • As described above, you can choose not to provide information but then you won’t be able to take advantage of many of the Vunubi Services.

How Long Do We Keep Your Personal Information?

We keep your personal information to enable your continued use of Vunubi Services, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Policy, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and content we recommend.